Privacy Policy

Effective Date: June 22, 2026

Last Updated: June 22, 2026

Eighty Three O Eight ("we," "us," or "our") operates the website www.eightythreeoeight.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our stylist portal and booth rental management platform.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

Personal Information

We may collect the following personal information when you create an account, rent a booth, or interact with our services:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment and banking information (processed securely through Dwolla)
  • Government-issued identification (for identity verification through Dwolla KYC)
  • Profile photo and biography
  • Instagram account information (if voluntarily connected)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Manage booth rental agreements and invoicing
  • Process payments via ACH (Dwolla) or check
  • Send invoices, payment confirmations, and receipts
  • Send payment reminders and overdue notices
  • Communicate salon announcements and operational updates
  • Display your public stylist profile on our website (if enabled)
  • Verify your identity for payment processing (Dwolla KYC)
  • Maintain security deposit and lease agreement records
  • Respond to your inquiries and messages
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Dwolla, Inc. — to process ACH payments and verify your identity. Dwolla's use of your information is governed by the Dwolla Privacy Policy.
  • Twilio, Inc. — to deliver SMS notifications. Twilio's use of your information is governed by the Twilio Privacy Policy.
  • Email service providers — to deliver transactional emails (invoices, reminders, announcements).
  • Law enforcement or regulatory bodies — when required by law or to protect our legal rights.

4. Payment Information

Payment processing is handled by Dwolla, Inc. We do not store your bank account credentials on our servers. All sensitive financial data is transmitted directly to and stored by Dwolla in accordance with their security standards. By linking your bank account, you also agree to Dwolla's Terms of Service and Privacy Policy.

Opt-In

By creating a stylist account and selecting "SMS Only" or "Email & SMS" as your notification preference in your account settings, you expressly consent to receive text messages from Eighty Three O Eight at the phone number you provide.

Types of Messages

Text messages we send may include:

  • Weekly rent invoice notifications
  • Payment confirmations and receipts
  • Payment reminders (upcoming, due today, overdue)
  • ACH payment status updates (processing, completed, failed)
  • Salon announcements and operational notices

Message Frequency

Message frequency varies based on your billing cycle and account activity. You can expect approximately 2–5 messages per week, though this may vary.

Opt-Out

You may opt out of SMS messages at any time by:

  • Replying STOP to any text message you receive from us
  • Changing your notification preference to "Email Only" in your account settings

After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages unless you opt back in.

Help

For help with SMS messages, reply HELP to any message or contact us using the information at the bottom of this page.

Costs

Message and data rates may apply depending on your mobile carrier and plan. We do not charge any fees for sending text messages, but standard carrier rates apply.

Carriers

Carriers are not liable for delayed or undelivered messages.

No Sharing

We do not share your phone number or SMS opt-in consent with any third parties for marketing purposes. Your phone number is shared only with our SMS service provider (Twilio) solely for the purpose of delivering the messages described above.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive stylist records may be retained for accounting and tax purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of SMS or email communications

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, Dwolla). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Eighty Three O Eight
Website: www.eightythreeoeight.com